Zafirok · Auto Service System

Zafirok for your workshop

CRM for specialist machinery

Manage excavator, bulldozer and other machinery repairs with equipment-specific records and costs tracked per job.

Machinery service centres, construction businesses and specialist equipment maintenance workshops.

Specialist machinery — Excavator hydraulic system repair
Screenshots with demo data adapted to this industry. Amounts are examples.
Customers and historyParts and stockRoles and accessFinances and documents

A working day in your workshop

Excavator hydraulic system repair, from request to handover

A simple path that keeps customer details, work and parts together.

01

Receive and identify

Register the owner and machine, then record its serial number, symptoms and relevant information in standard or extra fields.

02

Assign and repair

Separate diagnosis from repair and distribute operations across teams. The assignee and labour cost stay visible in the job.

03

Document and hand over

Generate documents with machine identification, completed operations and parts used without re-entering the same data each time.

Your everyday tools

One record, from customer to profit.

A quick, simple intake

Register the owner and machine, then record its serial number, symptoms and relevant information in standard or extra fields.

Customer database

Keep individual contacts and companies, with several vehicles or machines per customer. Details for a Caterpillar 320 are reused in jobs and documents.

History per vehicle or machine

Keep a continuous repair history for hydraulics, undercarriage and engine work. Review parts and amounts for each previous job.

Parts, consumables and inventory

Record items such as hydraulic seal kit with a code, quantity, purchase price, sale price and location. Used parts are linked to the job and costs stay separate from labour.

Mechanic roles and access

Separate diagnosis from repair and distribute operations across teams. The assignee and labour cost stay visible in the job.

Finances and estimated profit

See revenue from work such as “Excavator hydraulic system repair” separately from parts sales. Track purchase costs, expenses and monthly estimated profit, then filter reports by employee and period.

Percentage, fixed salary or both

Configure each employee’s remuneration: a percentage of assigned work value and/or a fixed salary. See the calculation basis and the estimate for the period.

Invoice, handover and warranty

Generate documents with machine identification, completed operations and parts used without re-entering the same data each time.

Data import and export

Import customers, equipment and stock from files, check column mapping and preview, then save. Export financial reports and inventory data to analyse your specialist machinery activity.

See the workflow on screen

Screenshots with demo data adapted to this industry. Amounts are examples.

Specialist machinery: Customer, equipment and operations in one job
Customer, equipment and operations in one job · Caterpillar 320

See where revenue comes from and how remuneration is calculated

Separate labour sales from parts sales, see parts costs and estimated profit. Configure employee remuneration as a percentage of assigned work, a fixed salary or a combination.

Remuneration calculations are estimates based on jobs and employee settings.

From a few people to several teams

Start simply with 2–3 mechanics. With 20–30, organise teams, assign operations and set roles and access. The administrator keeps an overview.

2–320–30

Documents using job details, ready to customise

Generate documents with machine identification, completed operations and parts used without re-entering the same data each time.

Generate invoices, intake and handover documents, and warranty terms using PDF templates. Choose wording, logo, signatures and element positions.

Bring your data in. Take it further.

Customer, vehicle and inventory imports include column mapping and preview before saving. Export financial reports and inventory data for your own analysis.

Frequently asked questions

Does it work for a small workshop?

Yes. Start with 2–3 mechanics and keep the same workflow as your team grows to 20–30. Roles and teams help distribute responsibilities.

Can I adapt records and documents?

Yes. Configure extra fields for equipment information, hide unnecessary fields and customise PDF templates with your workshop’s wording and terms.

How do I track parts and mechanic remuneration?

Parts have purchase and sale prices. The financial module separates parts and labour, while employee settings support a percentage, fixed salary or both.

Start with your next job.

Create your account, add the team and test a workflow that fits your workshop.

Start free