Legal
The terms on which we provide Zafirok. Sections 5 to 7 are also the data processing agreement required by law.
Last updated: August 19, 2026
Zafirok is provided by CreativMaro SRL, registration number 1009600037044, str. Calea Iesilor 16, no. 3, ap. 8V, MD-2069, Chisinau, Republic of Moldova. Subscriptions are billed by Create Go LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States.
The platform helps auto service businesses manage work orders, clients, vehicles, invoices, parts and team activity. By creating an account you accept these terms on behalf of your business.
You are responsible for keeping your sign-in details secure and for what the people you give access to do inside your account. Tell us immediately if you suspect unauthorised access.
Keep your business details accurate and your team access up to date. We suspend an account only if it is used unlawfully, to attack the service, or resold without our agreement.
Paid access may include a base platform fee and optional add-ons such as team members or parts storage. Prices are those published at the time of payment, and the subscription renews until you cancel.
We may suspend or limit access if payments are overdue. Refund conditions are set out in the Refund Policy.
We make reasonable efforts to keep the platform available continuously, but we do not guarantee uninterrupted operation. We perform maintenance and our providers can have incidents.
The platform helps you organise information; the business decisions remain yours. We are not liable for losses arising from decisions taken on the basis of data entered by you or your team. Nothing here limits our liability where the law does not allow it to be limited.
The data you enter about your clients, their vehicles and their repairs belongs to your business. Under Law no. 195/2024 you are the controller, because you decide why you collect it and what you do with it.
We are the processor: we run the platform and process that data only to provide the service to you. Sections 5 to 7 constitute the processing agreement required by art. 28(3), concluded in electronic form as permitted by art. 28(8).
The subject matter is the provision of the platform; the duration is the term of the contract; the nature and purpose are workshop and client management; and the categories of data subjects are the vehicle owners, drivers and contacts you register.
We process data only on your documented instructions, which include your normal use of the platform, unless the law requires otherwise. If such an obligation arises we tell you first, unless we are forbidden to.
Everyone on our side with access to personal data is bound by confidentiality, and we apply the technical and organisational measures required by art. 32, including access control and encryption in transit.
We help you answer requests from vehicle owners exercising their rights under art. 15 to 22, and we support you on security, incident notification and impact assessment under art. 32 to 36.
We notify you without undue delay of any breach affecting your data, as required by art. 33(2), so you can meet your own 72-hour deadline towards the Centre.
On termination we return or delete your data at your choice, except what the law requires us to keep, and we give you the information needed to demonstrate compliance, including reasonable audits.
By accepting these terms you authorise us in writing, under art. 28(2), to use the providers listed in the Privacy Policy: Google, Vercel, Garage on servers in France, OpenAI for reading scanned vehicle documents, Stripe, Brevo, SMS.md and SMS.to.
We tell you in advance of any intended addition or replacement, and you may object. We remain liable to you for what they do.
It is on you to have a legal ground for the data you enter and to inform your clients about the processing. We have no direct contact with them.
You may cancel at any time. We may end the contract if you seriously breach these terms, after notice and a reasonable period to put it right, except in cases of obvious abuse.
After termination we keep your data for 30 days so you can export it, then remove it automatically.
When we change something material we notify users at least 30 days beforehand. If you disagree you may cancel before it takes effect. Where the Centre approves standard contractual clauses under art. 28(7), we will align these terms with them.
This contract is governed by the law of the Republic of Moldova, and its courts have jurisdiction if we cannot settle a disagreement directly.