Zafirok · Auto Service System

The complete Zafirok platform

Your whole workshop.One connected CRM.

Customers, jobs, parts and money stay connected. Discover the tools that simplify intake, organise your team and help you track your workshop’s results.

For teams of 2–3 mechanics and centres with 20–30.

Zafirok / Job record
Customer, vehicle, operations and parts in one record.

Job record

CRM interface screenshots with demo data. Amounts are examples.

7 core modules

10 CRM screenshots

One connected workflow

01 / Jobs and intake

Open the job. Fill in details as you go.

The customer arrives. Find their record, note the request and start. Vehicle details, operations and parts can be added as work progresses, in the same record.

  • Search by name, phone or registration.
  • Add or edit a customer without leaving the job.
  • Manual or template operations; separate parts and prices.
Zafirok / Job board
Follow vehicles from Pending to Completed.

Job board

CRM interface screenshots with demo data. Amounts are examples.

02 / Customers and history

Know the car’s history at its next visit.

One database for individuals and companies, with all their vehicles. Revisit previous jobs and parts used, keeping workshop knowledge available as your team changes.

  • Multiple vehicles and phone numbers per customer.
  • Job history and customer job value.
  • Filters by make, customer type and job history.
Zafirok / Customers and vehicles
Find a customer and all their vehicles, with job history.

Customers and vehicles

CRM interface screenshots with demo data. Amounts are examples.

Find, select and update without leaving the job.

Zafirok / Customer search
Names, phones and vehicles in search results, with quick customer creation.

Customer search

CRM interface screenshots with demo data. Amounts are examples.

Zafirok / Edit customer
Customer details are prefilled and can be updated directly from the job.

Edit customer

CRM interface screenshots with demo data. Amounts are examples.

03 / Parts and inventory

Know what’s on the shelf and on the job.

Filters, oil, brake pads and other consumables: manage quantities, codes and locations. Purchase and sale prices stay separate so you can track parts cost and markup.

  • Quantity, part code, manufacturer and stock location.
  • Minimum stock levels and change history.
  • Parts linked to jobs, with quantities and sale prices.
Zafirok / Parts and inventory
Quantities, codes, prices and locations for workshop parts.

Parts and inventory

CRM interface screenshots with demo data. Amounts are examples.

04 / Team and access

Every mechanic knows their next job.

Assign diagnostics, repairs and inspections to the right people. Configure roles and access while mechanics follow their assigned jobs. You keep the full picture.

  • Individual operation assignments and team organisation.
  • Access configured around responsibilities.
  • Percentage of assigned work, fixed salary or both.
Zafirok / Mechanic access
Mechanics follow their assigned jobs and vehicles.

Mechanic access

CRM interface screenshots with demo data. Amounts are examples.

05 / Finances and profit

See where money comes from. And where it goes.

Labour and parts, costs and expenses, team remuneration and estimated profit. Track them separately over time to understand each part of your business.

  • Labour and parts sales shown separately.
  • Remuneration calculations by employee and period.
  • Exportable reports for your own analysis.
Zafirok / Finances and pay
Labour, parts, expenses and remuneration calculations.

Finances and pay

CRM interface screenshots with demo data. Amounts are examples.

06 / PDF documents

Documents that look like your workshop.

Build templates for invoices, intake and handover documents, and your workshop’s warranty terms. Customer, vehicle and job details come from the job record.

  • Visual editor with a logo and additional images.
  • Positionable document date, job number and signatures.
  • Text, tables and clauses adapted to your workshop.
Zafirok / Document editor
PDF templates with job details, a logo and signatures.

Document editor

CRM interface screenshots with demo data. Amounts are examples.

07 / SMS notifications

Customers get an update. You keep working.

Enable SMS notifications for the stages your workshop needs. Customers know when their car is in progress and ready, with the amount due in the completion message.

  • In progress: notification on a status change.
  • Completed: car ready and amount due.
  • Payment reminders enabled separately, after your chosen delay.
  • SMS history and previews before activation.

SMS is available during the trial; an active SMS package is required afterwards. Sending requires a valid customer number and available package allowance.

Zafirok / SMS notifications
Status notifications and reminders for unpaid jobs.

SMS notifications

CRM interface screenshots with demo data. Amounts are examples.

See the message for each stage

Examples with demo data. Messages use the account language.

Demo Garage

DEMO 101: in progress.

When the job moves to In progress, if notifications are enabled.

Settings and data

Make the CRM fit the way you work.

Planning, settings and data transfer: features that complement the core modules and help you start with the information you already have.

Bookings and planning

Organise bookings and monitor mechanic workloads.

AI assistance

Extract vehicle document details and review suggested operation estimates.

Configurable VAT

Enable added VAT separately for services and parts and choose the rate. Off by default.

Fields adapted to your workshop

Choose displayed information and add custom fields to your records.

Import with a preview

Bring customers, vehicles and stock from files. Review columns and data before saving.

Export for analysis

Export financial reports and inventory data for business records and analysis.

The same CRM. Built around your type of workshop.

Cars, trucks, motorcycles or specialist equipment: explore benefits for your field.

Before you start

Can I open a job before I have every detail?

Yes. Open the job and add vehicle details, operations and parts later. Edit an existing customer directly from the job.

How is mechanic pay calculated?

Set a percentage of assigned work value, a fixed salary or both. Finances show the calculation basis and estimated remuneration for the selected period; this is not a payment confirmation.

Which SMS messages can be sent automatically?

Updates when a job moves to In progress and Completed, plus unpaid-job reminders if separately enabled. SMS is available during the trial, then with an active package and within its allowance.

Can I bring data from existing files?

Yes. Customer, vehicle and inventory imports include column mapping and previews. Financial reports and inventory data can be exported.

Try the features on a real job.

Start with a customer and a job. Add your team, parts and documents as you need them.